Terms of Service

Welcome to Graduation Factory. By accessing and using our website, you agree to be bound by these Terms of Service.

1. General Information

Graduation Factory provides graduation gowns, caps, hoods, stoles, tassels, and other academic apparel products for individual customers, schools, universities, organizations, and resellers.

We reserve the right to update product information, prices, and availability at any time without prior notice.

2. Orders and Payment

By placing an order, you agree to provide accurate and complete information.

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order due to incorrect pricing, suspected fraud, inventory issues, or other reasons.

Payment must be completed before orders are processed.

3. Product Information

We make every effort to display product colors, sizes, and details accurately. However, slight differences may occur due to screen settings, lighting, or manufacturing variations.

For customized products, customers are responsible for confirming all customization details before production begins.

4. Custom Orders

Customized products, including embroidery, printing, special colors, and bulk orders, may have different production times and cannot be modified or canceled after production starts.

Please contact us before placing custom orders if you have any questions.

5. Shipping

Shipping times vary depending on product availability, destination, and shipping method.

Customers are responsible for providing correct shipping information. Graduation Factory is not responsible for delays caused by incorrect addresses, customs procedures, or carrier issues.

6. Returns and Refunds

Returns, exchanges, and refunds are subject to our Refund Policy.

Customers should review product details and size information before purchasing.

7. Intellectual Property

All website content, including images, logos, text, and designs, belongs to Graduation Factory and may not be copied or used without permission.

8. Limitation of Liability

Graduation Factory shall not be responsible for indirect losses caused by improper use, shipping delays, or circumstances beyond our control.

9. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Email: gradois0905@gmail.com