Shipping policy

  • Order Processing Time

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In-Stock Products

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In-stock orders are generally processed within 1–3 business days after payment is confirmed. During peak graduation season, holidays, or high-order-volume periods, processing may take slightly longer.

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Custom & Bulk Orders

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Production time for customized or large bulk orders varies depending on the product, quantity, artwork, colors, and customization requirements. An estimated production schedule will be provided before production begins.

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For school, university, wholesale, or customized orders with a specific event date, please contact us at gradois0905@gmail.com before ordering so we can help plan the production and delivery schedule.

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  • U.S. Shipping

ㅤStandard Shipping: 5–10 Business Days

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Shipping time begins after your order has been processed and handed over to the carrier.

Faster shipping options may be available for certain products and destinations and will depend on carrier availability.

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  • Shipping Costs

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Shipping costs are determined by several factors, including:

  • Order quantity
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  • Package weight and size
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  • Shipping destination
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  • Selected shipping service
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Available shipping options and estimated charges may be displayed during checkout.

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Large wholesale orders may require a separate freight quotation depending on volume and destination.

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  • International Shipping
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We ship graduation gowns, caps, stoles, tassels, hoods, diploma covers, honor cords, and other graduation products to many countries and regions worldwide.

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International shipping costs and delivery times vary depending on the destination, order quantity, package weight, shipping method, and customs requirements.

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For international wholesale or bulk shipping arrangements, please contact gradois0905@gmail.com.

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  • Out-of-Stock Products
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If an item becomes unavailable after your order is placed, we will contact you by email as soon as possible.

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Depending on availability, you may choose to wait for the item to be restocked, select an alternative color, size, or product, modify your order, or cancel the unavailable item for a refund.

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For assistance, please contact gradois0905@gmail.com.

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  • Estimated Delivery Time
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Estimated Delivery Time = Processing Time + Shipping Time

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Delivery dates shown on our website or provided by our team are estimates and are not guaranteed.ㅤ

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Delivery may be affected by:

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  • Weekends and public holidays
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  • Severe weather
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  • Carrier delays
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  • Customs clearance
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  • Peak graduation season
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  • Other circumstances outside our control
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If your order is required for a specific graduation ceremony or event, we recommend placing your order well in advance.

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  • Out-of-Stock Items
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If an item becomes unavailable after your order has been placed, we will notify you as soon as possible.

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Depending on the situation, you may choose to:

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  • Wait for restocking
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  • Select another color or size
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  • Choose an alternative product
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  • Modify your order
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  • Cancel the unavailable item for a refund
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We will work with you to find the most suitable solution.

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Need Shipping Help?

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For questions about custom orders, bulk purchases, international shipping, or special delivery requirements, contact us at:

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gradois0905@gmail.com